The Luggage Shop Firenze
Negozio di valigie a Firenze

The seller was very nice and paicent

Lorenzo was so helpful when we were looking for luggage. He even had our suitcase delivered to our hotel. Great service and great restaurant recommendations too!

Sharing my pleasant experience here at The Luggage Shop. Salesman was very nice and friendly.

Very kind and helpful.

Excellent luggage store. Conveniently located next to the Dome in Florence. If you don't live in the EU, make sure you get your tax free form to get the money back. They only sell quality luggage, mostly Samsonite.

Excellent service. Staff were friendly and very knowledgeable about Samsonite products. Will definitely return.

Great helpful owner who patiently explained the sizes , details and model of the Samsonite bags & luggage. Highly recommend to shop at this store in Florence Italy if you are looking for Samsonite luggage or cabin bags.

L'attenzione è stata grande. L'addetto alla reception è stato molto gentile e affascinante. Esperienza molto positiva

As a tourist in a foreign country, the shop was very easy to find, the seller was extremely nice, fluent in english and the product quality is beyond amazing. He also takes the time to explain the perks of the products he has. Initially intended to buy 1 carry-on ended up buying a set because the great quality

Avevo molti bagagli a Firenze, quindi avevo fretta di trovare una valigia. Il membro del personale maschile è stato molto gentile. Mi hanno spiegato chiaramente le differenze per marca, peso e prezzo, spiegato come ottenere un rimborso fiscale, spiegato che sarebbe stato garantito in qualsiasi parte del mondo per 5 anni e mi hanno dato una garanzia. Ho acquistato il prodotto giusto per il giusto peso. È un prodotto dell'azienda S e il personale è stato più gentile e più bravo a spiegare le cose rispetto a quando sono andato al negozio del marchio, quindi l'ho comprato qui!

The service was friendly and helpful! The shop stores quality suitcases and backpacks of various size for good prices.

Great customer service, good products, fair price.

A very beautiful shop, with brand new luggages and kind service! And the seller explain how to get the tax back at the airport, since we are tourists in Italia traveling back to Brazil. Top ⤴️

We needed to replace a piece of luggage. After doing some research, this shop clearly rose to the top for the Firenze area. The location was wonderful, too! The staff was knowledgeable and helpful. Within a short period of time, we had completed our purchase and even coordinated delivery to our flat. The leather shop next door is owned by the same family and is filled with wonderful goodies. I only wish I had more time to explore their offerings. Be sure to visit. These two shops will be a treat.

Such a great family that runs this shop and the leather shop next door! So welcoming and kind.

Estremamente amichevole. Ho visto qualcosa nella loro vetrina che mi è piaciuta molto ma era chiusa.La mattina sono andata, prima di iniziare il viaggio di ritorno, e hanno aperto il negozio per servirmi nonostante fosse ancora chiuso al pubblico. Molte grazie. Mi sono piaciuti molto i loro portachiavi in pelle quando li ho regalati.

La settimana scorsa sono andato a comprare una valigia. Il ragazzo che mi ha aiutato è stato super gentile ed efficiente. Mi ha aiutato a scegliere ciò di cui avevo bisogno. Un piacere.

I can only reiterate what other people have said about this great luggage shop. One of my family members realized the big backpack they were travelling with wasn't working well as a carryon, and decided they wanted to buy a checked luggage to shove the backpack in, along with any souvenirs we'd got in Florence. The employee that helped us was kind and understanding, and delivered the piece we chose free of charge to our hotel. The price was reasonable for the piece of luggage that we purchased.

Very professional. I was in Florence and my trolley broke, they presented me with various models and gave me the best advice. A thousand thanks

Went here to buy luggage right before they closed. The guy in charge, Andrea, was kind and helpful, he gave us options based on our budget and helped us compare different brands and models. We were pleased with our purchase, a hardside Samsonite spinner and a backpack. Our new luggage was even delivered to our hotel located at the city center at no cost. Grazie mille!

In the shadow of Filippo Brunelleschi’s dome another Filippo sold me a fantastic, sturdy, lightweight Samsonite suitcase to replace my old one that succumbed to the cobblestones of Florence. He was just about to close for lunch when I walked in, but he didn’t rush me at all and spent a good 15 minutes with me showing me many different options. No pressure - just a friendly, patient, knowledgeable guy! I walked by at least half a dozen other luggage shops selling cheap knockoffs that you know will break in a week or two of travelling. Since travelling is my business I was seeking out the best, and I found it!

Great service! Thank you!

Andrea explained very well all products, thanks to him we are becoming real samsonite addicts !

Excellent knowledge and advise. Super friendly in-store and delivery service.

WONDERFUL service!

I went to this store to simply get a strap for my luggage because I bought so many things I was nervous the zipper on my luggage would break. Ha ha. The staff was so friendly. And looking around I can see they sell many beautiful things. I would definitely recommend shopping here.

We just purchased a much needed carry-on bag to replace one that was not working well for my husband. The young salesman who waited on us today was very helpful, very thorough, very friendly, and very competent. For example, he lent us a tape measure and gave us a book with all of the airlines’ carry-on bag sizes listed. So very helpful! We are so pleased with the service and the product. My husband was especially excited because the bag we picked was Steelers-colored. But don’t worry, there are plenty of other color schemes (in case you do not fancy yellow and black)!

I had to buy a new luggage in Florence as Air France misplaced my checked-in luggage. got a perfect Samsonite luggage here in reasonable price. very friendly service.

Went here to pick out a new backpack and was not disappointed. André was super helpful and let me try on different models and compare. He is super facilitating and a great store clerk. 10/10

Ottima attenzione da parte del venditore. Parlava anche spagnolo. Ottima varietà di prodotti di prima linea