Hertz Car Rental - Venice - Piazzale Roma 496
Agenzia di noleggio auto a Venezia

Ottima attenzione da parte del personale.

Buon servizio. Buon servizio

No issues during the check-in process; the agent was quite accommodating! Upon returning the car late, same agent was patiently waited for me and did not charge me for the late return. Do everything you need to do, and you wont have any problems.

Good car good service but over priced!

The manager went out of his way to help us out, opened office on Sunday to allow us to pick up car. Had arranged for a hire car for pick up from airport but wallet stolen with driving licence and credit cards. Car hire company would not allow us to pick up car using digital copy driving licence and debit card. Stood around on Saturday trying to find out if any of the car hire companies at this location could help. All very busy with customer pickups. Eventually spoke to Hertz. No problem, accepted both digital copy driving licence and debit card. Saved us a heap of trouble as we were due to get to Siena on Sunday. The manager is great, always super polite and super helpful with all customers. A massive thank you again for your help, which allowed us to continue with our holiday in Siena.

Very helpful personal, no problem with parking and extending our rent 👍 …

Had a great experience dropping the car off. It was a little confusing where to park the car (drive into the ramp entrance to the left of the hertz building, grab a ticket, and the ramp attendant will direct you to the 10th floor). However, once parked, it was super easy to just drop the keys and ramp ticket off. The employee behind the Hertz counter was friendly and I was in and out within 30 seconds - it was that quick! My credit card was charged a few days later and there were NO hidden fees for damage or otherwise - the price was just as I expected.

Professionalita’e estrema cortesia di Luca in piazzale Roma, consigliato!

Really just dropped off a vehicle here that I picked up in Balongna but staff was polite and helpful

Such a great team! They were very helpful and friendly.

Very friendly staff. They made everything easy for us and on a very short notice.

We only need the car for the weekend but need a bigger car for 5 people and our luggages. The staff at the front desk is friendly and also warn us about the speed camera exiting Venice on the bridge. The car is big and comfortable with a nice build in screen. Overall I am pretty happy with the experience.

staff was superb. they plotted our course, discussed the options and prepped us for 3 border crossings. great service!

C'è stata un po' di attesa ma sono stati molto gentili. Forniamo anche aggiornamenti del veicolo

Raccomando !

Loved it

Buon servizio da parte del signor Jacopo, molto attento e cordiale, uffici dell'aeroporto Marcopolo di Venezia, saluti a presto, buon servizio da parte di Hertz, dall'inizio alla fine! Noleggia un'auto per esplorare Venezia, Firenze, Roma, Napoli, Amalfi, tutto eccellente!

I was very nervous going into this rental experience, but we had an excellent experience with this Hertz. The staff was very accommodating and efficient. I think there was an issue with our reservation (the car we booked was not available), so they upgraded us to a beautiful car at no additional charge. We quickly received our car and were on our way. Returning the car was also very easy, I was very impressed. I would definitely recommend this rental office.

Ottima attenzione.

This place is fine. There are serval car rental company in the same plaza. Staff is kind and willing to help. Average speed of service is about 20minutes per customer in line. When I got my car, I waited about an hour as I am the 3rd customer in line. My friend got theirs from Avis next door. Similar speed. Some of the wait time because they have to drive your rental from their lot to the office. The rental office parking is very small, be careful go in and out because it is one way! In regards to some of the issue of overcharges, here my observation: There could be bad apples in any if these rental.places, you should protect yourself by: 1. Inspect the car and take pictures and video which shows car mileage and Gas tank level. 2. Note and damages and have the office signed your note. 3. Keep Gas receipts and take picture of mileage. 4. If the house Rd San we photo and video on your car upon return. Simple er steps an keep everyone safe environment :)

Personale molto cordiale, servizio professionale, auto nuovo corrispondente alle aspettative.

Helpful friendly staff.

Easy to find and staff were great.

Servizio competente e veloce. In 15 minuti ho restituito l'auto. Fantastico!

Ottimo servizio grazie

Molto disorganizzato

If you understand the Italian culture, you’ll know the pace is much more relaxed compared to the US. With that said, I arrived to find a slow moving line with those in front of me experiencing the same issue, the class of car reserved was not available. This problem is not the fault of the employees working there but a corporate issue. I too was placed in a much smaller vehicle. However, the staff remained calm and professional, doing the best they could. It’s worth noting that even if you are a Hertz‘s triple platinum member and in their customer hall of fame, at this location you will wait in the same line as the person who just walked in off the street without a reservation.

Personale veloce e gentile

Had a great experience with our car rental from Hertz Venice. The car was almost new and in perfect condition. Staff was very nice and helpful. It takes a while to pick up a car... Allow around an hour. Return was fast and stress free.

Personale cortesissimo macchine perfette consigliato